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FAQ

Terms and Conditions

These terms and conditions apply to the use of our website www.snrpinoystore.com. By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree with the terms and conditions please do not continue to use or access this website.

These terms and conditions will also apply to all transactions made on this website.

We may update these terms and conditions at any time without prior notice.

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Ordering Process

 

By placing an order with us, you are fully accepting these terms and conditions.

 

Once you have placed your order, we will acknowledge by e-mail as soon as possible. This indicates that we have received your order and will be processing it. It does not mean that we have legally accepted your order. Acceptance of your order, and the completion of the contract, will take place when we despatch the goods to you.

Prices

All prices quoted on our website are in UK £ Sterling. Whilst we always try to ensure the accuracy of the prices on our website, there may be rare occasions when we make a mistake. If we discover any errors in the price of Goods before we accept your order, we will notify you as soon as possible and give you the option to (a) resubmit your order at the correct price, (b) select alternative products or (c) cancel your order.

Special Offers and Promotions

Promotional prices only apply during the advertised period stated and are subject to change or end without prior notice.

 
Secure Ordering & Payment Options

 

When you place an order on www.snrpinoystore.com website your card details are encrypted and transmitted via a secure server. Your payment details will never be seen by anyone other than our payment provider, we are simply informed by your bank or payment provider that the payment has been authorised.

Payment for goods ordered can be made by PayPal, Visa & Mastercard credit card or debit card. In the event of payment being declined by your card issuer, S&R Pinoy Store Jersey shall not be responsible for any costs or inconvenience caused by a subsequent delay in despatch or any additional processing costs & charges levied by your card issuer.

 
Returns & Refunds and Order Cancellation

You may cancel your order at any time before authorisation and confirmation of your payment has been made by your card issuer. After which you should contact us as soon as possible to manually cancel your order and for us to issue you a full refund.

 

We will replace or refund the full cost of any item which arrives in a damaged and/or inedible or unusable condition. All refunds due for whatever reason will be made within 30 days of delivery of the Goods. Any deductions applicable, such as collection charges, will be deducted from the refund due.

If a customer chooses to return an item that is neither inedible, unusable or damaged the cost of returning the item will be solely at your expense and cannot be refunded or credited back to you.

Privacy Policy

The information we receive is used by us to process your order and to help our company plan improvements to the products that we offer and to our services. We will not pass on any of your personal details to other parties or companies except where necessary to process your order or payment & to resolve any issues or complaints that may arise. For more information please see our Privacy Policy.

Other information

It is the customers responsibility to ensure that your registered contact details (not limited to name, billing address, delivery address, alternative delivery address and email address) is correct and up to date. It is important that the email that you provide is a working email. We will use this email address to send out a confirmation of your order, a receipt, delivery details & tracking information. It will also be used as our main point of contact with you should any issues or problems with your order arise. We cannot be held liable for any orders that are delayed or lost due to incorrect information.

S&R Pinoy Store Jersey has made every effort to ensure that the information on this website is correct, accurate and up to date. However, S&R Pinoy Store Jersey takes no responsibility whatsoever for information that is incomplete, inaccurate, out of date or which makes claims about use. Neither shall S&R Pinoy Store Jersey be held liable to any individual or business for any damage or loss which may occur from the use of any matter contained on this website.

Copyright

The copyright to the contents of this website belongs to S&R Pinoy Store Jersey. The contents must not be used for commercial or business purposes without prior written permission from S&R Pinoy Store Jersey.

 

Website Accuracy

Images of products on this website are for illustrative purposes only. We have made every effort to display as accurately as possible the details and specification of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour & size of the actual Goods.

 

Whilst we try to be as accurate as possible, all sizes, weights and measurements quoted on this Website are approximate.

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